Privacy Policy

World Potential Co., Ltd. (hereinafter referred to as “the Company”) complies with the Personal Information Protection Act and other relevant laws and regulations, and appropriately protects and safely manages important personal information entrusted to us by our customers.

In conducting real estate business, the Company shall handle customers’ personal information appropriately and strive to protect privacy.

The Company collects the following personal information:

• Name, address, telephone number, email address
• Date of birth, gender, occupation
• Information recorded on identification documents
• Information regarding income and assets
• Information regarding family composition and cohabitants
• Other information necessary for service provision

The Company shall use the collected personal information for the following purposes:
Rental and Sales Brokerage Services

1. Property introduction and guidance
2. Conducting occupancy and purchase screening
3. Preparation and sending of contract documents
4. Settlement services at financial institutions
5. Coordination with guarantors and cohabitants

Property Management Services

1. Management and after-sales follow-up during occupancy
2. Emergency response
3. Contract renewal and termination procedures

Other Purposes

1. Compliance with laws and regulations
2. Response to customer inquiries
3. Analysis for service improvement
4. Marketing purposes (only with separate consent)

The Company shall not provide personal information to third parties without customer consent, except in the following cases:
Provision Based on Laws and Regulations

1. When required by law
2. When necessary for the protection of life, body, or property of individuals and obtaining consent is difficult
3. When particularly necessary for improving public health or promoting the sound development of children and obtaining consent is difficult
4. When cooperation is necessary for national or local government agencies or their delegates to perform legally mandated duties and obtaining consent would interfere with such duties

Business-Necessary Provision (with consent)

1. Property owners and management companies: For management and emergency response during occupancy
2. Financial institutions: For housing loans and settlement services
3. Credit guarantee companies: For occupancy and purchase screening
4. Insurance companies: For property insurance enrollment
5. Partner real estate companies: For property introduction services (only with prior consent)

*Separate consent will be obtained for the above provisions at the time of contract conclusion.

The Company may outsource the handling of personal information for the following services:

1. System maintenance and operation
2. Document printing and mailing services
3. Data entry services

The Company shall conclude contracts regarding personal information protection with outsourcing partners and provide appropriate supervision.

1. Contract-related information: 10 years after contract termination
2. Occupancy screening information: 1 year after screening completion (if no contract is concluded)
3. Inquiry information: 3 years after response completion
4. Marketing information: Until consent withdrawal

Types of Requests
Customers may make the following requests to the Company:

1. Request for notification of purpose of use
2. Request for disclosure of personal information
3. Request for correction, addition, or deletion of personal information
4. Request for suspension of use or erasure of personal information
5. Request for suspension of provision of personal information to third parties

Request Procedures

1. Reception method: Written request or visit to office (with identification documents)
2. Identity verification: Official identification such as driver’s license
3. Fee: 1,000 yen per disclosure request
4. Response period: Within 30 days from receipt of request

The Company may change this policy in accordance with legal changes, etc. Important changes will be notified in advance on the website.

For inquiries regarding the handling of personal information, please contact:

World Potential Co., Ltd.
Address: Sunlight Building 2F, 1-24-4 Meguro, Meguro-ku, Tokyo 153-0063
Phone: +81357595974
Reception hours: Weekdays 9:00-18:00 (excluding weekends and holidays)
Mail form

Established: January 1, 2020
Last updated: January 1, 2025